Privacy Policy

Welcome to the Air Guide Fresh website. We respect your privacy and are committed to protecting your personal information. The following are highlights of our privacy policy.

Collection of Personal Data

We collect personal data that you provide to us when you register for the fair, subscribe to our newsletter or submit inquiries via our contact form. This may include name, email address, phone number and other data necessary to provide services.

Use of information

We use the data collected to:

Processing registration and confirmation of participation;
Improving the service and personalizing the user experience;
Sending newsletters related to the fair;
Responding to user queries and providing support.

Data protection

We take all necessary measures to ensure the security of our users’ personal data. In particular:

We use modern encryption technologies to protect data during transmission and storage.
We apply limited access to information – only authorized employees can process personal data.
We regularly update our security systems to prevent data breaches and cyberattacks.
We conduct security audits to identify and address potential vulnerabilities.

If you believe your data has been compromised, please contact us immediately.

Transfer of data to third parties

We respect your privacy and do not share your personal data with third parties without your prior consent. However, there are exceptions where data transfer is possible:

Legal requirements – if required by law, for example, at the request of public authorities, courts or law enforcement agencies.
Partner services – if it is necessary to transfer data to our partners (e.g. event registration services, payment systems) to fulfill our obligations to you. In such cases, data will be transferred strictly within the framework of confidentiality agreements.
Protection of rights – if the transfer of data is necessary to protect our legal rights, prevent fraud or ensure the safety of users.

We ensure that the transfer of data only takes place within the scope of applicable law.

Use of cookies

Cookies are small text files that are stored on your device when you visit our website. They help us analyze user behavior, improve the interface and offer personalized content.

We use several types of cookies:

Mandatory – necessary for the correct operation of the site (for example, for authorization and saving user preferences).
Analytical – helps us understand how users interact with the site (e.g. Google Analytics).
Advertising – used to show relevant ads and promote the fair.

You can manage cookies in your browser settings: block them, delete them or change their permissions. However, disabling cookies may affect the correct functioning of the website.

Data storage

We only store users’ personal data for as long as necessary to fulfill the purposes described in this policy. The length of storage depends on:

The time of registration for the fair and participation in events.
Legal requirements (e.g., storage of accounting records).
Technical limitations (e.g., database backups).

After the end of the retention period, data can be anonymized or deleted. If you wish to delete your data sooner, please contact us and we will consider your request.

User rights

You have the right to manage your personal data. In particular, you can:

Request access – to obtain a copy of your data that we hold.
Correct the data – if the information is out of date or contains errors.
Delete data – in the event that data processing is no longer required.
Restrict processing – if you want us to use the data only for certain purposes.
Withdraw consent – if you have previously consented to data processing (e.g. for mailings) but wish to withdraw your consent.

To exercise these rights, email air_guide_fresh@freshairguide.com and we will respond within 30 days.

Policy for minors

Our site and services are not intended for anyone under the age of 18. We do not knowingly collect personal information from children without the consent of a parent or legal representative.

If we become aware that we have inadvertently collected information about a minor, we will promptly delete that data. Parents may contact us if they suspect that their child has provided personal information.